Story-Teller
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- Joined
- Feb 22, 2009
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WIN FRIENDS AND INFLUENCE PEOPLE
“Any fool can criticize, condemn, and complain—and most fools do.”
—Dale Carnegie
Dale Carnegie urged the YMCA to allow him to conduct public speaking courses. The organization refused to pay the normal $2 per night fee but allowed him to begin the courses on a commission basis. Within three years, Dale was making $30 a night in commissions. For over fifty years, the Dale Carnegie courses have been teaching the road to success. Lee Iacocca claims that it was the confidence he acquired from a Carnegie course that lifted him from being a mediocre manager to being a success.
Carnegie’s practical advice is as relevant today as ever: Be interested in the other person, ask him questions about himself, and listen with interest. Avoid condemning people. Put yourself in their shoes, try to understand their perspective. You can’t win an argument. Avoid arguments. Show respect for another person’s opinion. If you are wrong, admit it and ask for forgiveness, quickly and with feeling. Never ask someone a question that you know will be answered “no.” Ask “yes” questions. To get cooperation, make the other person feel like the new idea was his or hers. Give challenge and honor to those who would take on a task. If you must criticize, always envelop the criticism in praise. Talk about your mistakes first. Above all, let the other person save face. Praise people for every good thing they do, no matter how small. Make them live up to a reputation of excellence. Any person who can do all these things will find it easier to successfully work with people.
CONSIDER THIS: Be respectful of the other person, and always keep him or her in mind. Treat other people with the same respect with which you want to be treated.
Submitted by Richard
“Any fool can criticize, condemn, and complain—and most fools do.”
—Dale Carnegie
Dale Carnegie urged the YMCA to allow him to conduct public speaking courses. The organization refused to pay the normal $2 per night fee but allowed him to begin the courses on a commission basis. Within three years, Dale was making $30 a night in commissions. For over fifty years, the Dale Carnegie courses have been teaching the road to success. Lee Iacocca claims that it was the confidence he acquired from a Carnegie course that lifted him from being a mediocre manager to being a success.
Carnegie’s practical advice is as relevant today as ever: Be interested in the other person, ask him questions about himself, and listen with interest. Avoid condemning people. Put yourself in their shoes, try to understand their perspective. You can’t win an argument. Avoid arguments. Show respect for another person’s opinion. If you are wrong, admit it and ask for forgiveness, quickly and with feeling. Never ask someone a question that you know will be answered “no.” Ask “yes” questions. To get cooperation, make the other person feel like the new idea was his or hers. Give challenge and honor to those who would take on a task. If you must criticize, always envelop the criticism in praise. Talk about your mistakes first. Above all, let the other person save face. Praise people for every good thing they do, no matter how small. Make them live up to a reputation of excellence. Any person who can do all these things will find it easier to successfully work with people.
CONSIDER THIS: Be respectful of the other person, and always keep him or her in mind. Treat other people with the same respect with which you want to be treated.
Submitted by Richard
